J.D. Power & Associates Ranks Keller Williams #1 in 2009 for Home Buyers – 2nd Year in a Row

J.D. Power & Associates created a study last year to measure customer satisfaction of home buyers and sellers. For the 2nd year in a row, Keller Williams Realty ranked #1 amongst home buyers in overall satisfaction.


The overall satisfaction is determined by three factors: the individual agent, the office, and the additional services. Additional services provided by the agent includes recommendations of home inspectors, appraisers, and home warranties; buyers ranked the importance of this service 12% higher than last year.

The picture below was taken during the official announcement made by KW CEO Mark Willis during Mega Agent Camp in Austin, TX.